ServiceNow Course in Bangalore
Rating 4.9/5 by 1000+ Students
ServiceNow Course in Bangalore is the perfect opportunity for those who want to enter into an IT field. Upshot Technologies offers hands-on and easy-to-understand Admin & Developer ServiceNow Training in Bangalore. Our experienced trainers will walk you through each process so you can learn with confidence and build a career by getting real job opportunities.
7+
Years in training
5,000+
Professionals Trained
98%
Placement Rate
Why Enroll in Our ServiceNow Training in Bangalore?
Upshot Technologies is a trusted ServiceNow institute in Bangalore, offering one of the best ServiceNow courses in Bangalore with placement. With 10+ years of experience and 5,000+ students placed.
Alumni Achievements & Placements
We are Best ServiceNow Training Institute in Bangalore. Online & Offline Classes by Professionals. Regular Job Updates & 100% Placement Support.
Tejaswini
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Poovarasan
6 LPA • Cloud Architect
Gokul Vinayagamoorthi
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Praveen
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Krithika Sonu
10 LPA • Alteryx Designer
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Surya Sankar
10 LPA • Technical Lead
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ServiceNow Course in Bangalore Overview
ServiceNow refers to a cloud platform (software accessible through the internet) that allows companies to manage employee requests, IT related issues, approvals, and daily business activities from a single platform. With ServiceNow training, teams can accomplish tasks faster and stay organized without relying on emails and MS Excel sheets.
Organizations across Bangalore use ServiceNow software to manage their day-to-day activities. As more businesses adapt to digital working environments, the demand for trained ServiceNow professionals will rise. If you’re looking for stable career options in IT, consider learning ServiceNow.
The ServiceNow Course in Bangalore by Upshot Technologies is ideal for beginners who have no prior experience with the software. Students learn by doing (hands-on practice) real project experience, and trainer guidance. We go step by step, explaining concepts in layman terms.
Some of the job roles students can apply for after course completion are ServiceNow Developer, ServiceNow Administrator, ServiceNow Consultant, and Application Support Professional. Our training will help you gain confidence to kick-start your IT career.
Eligibility for ServiceNow Training in Bangalore – Upshot
ServiceNow Course in Bangalore - Upcoming Batches
Learn ServiceNow with Us, we provide you training through online as well classroom based training. We have weekday as well as weekend batches for beginners, students and working professionals.
Curriculums for ServiceNow Training in Bangalore
ServiceNow Training in Bangalore curriculum includes a study of industry-based learning, hands-on training, and real-time scenarios which enable students to learn practical ServiceNow skills implemented in actual IT projects.
ServiceNow Admin
Introduction of Service Management / ITIL/ ISTM / Cloud Computing
- What is Service, Service Management
- Introduction to ITIL / ITSM
- Introduction to ServiceNow
- History of ServiceNow
- Various ServiceNow Versions
- Introduction to Cloud Computing, Cloud Services, and Different Cloud Models
- ServiceNow Architecture – Multi-Tenant, High Availability, Redundancy, Backup, Security, and Domain Separation
- ServiceNow Releases, Patches, and Hotfixes
- Different Modules in ServiceNow
Getting PDI and Managing it
- Introduction to ServiceNow Developer
- Obtaining a Personal Developer Instance (PDI)
- Managing PDI – Different Operations
- Instance Stats Overview
ServiceNow Platform Overview
- UI Components – Filter Navigator, Banner Frame, Content Area, Lists, Forms, Applications, Modules, Favorites, History, Search, and Connect
- Difference Between UI15, UI16, and Next Experience UI Navigation
- Branding of Personal Developer Instance (PDI)
- Now Platform Interfaces – Next Experience UI, Now Mobile, and Service Portal
- Different Settings Options
- Plugins in ServiceNow
- Purpose of User Impersonation
Introduction of User Management
- Introduction to User Administration
- Creating Users
- Working with Groups
- Working with Roles
- Assigning Roles to Users and Groups
- Delegate Users
- VIP Users
- Creating Departments and Companies
- Creating Countries and Locations
- Current Logged-in Users
- Different User Roles – ITIL, Admin, Fulfiller, and ESS
- Tables Used in the User Administration Module
Working with List and Forms
- Working with Form Designer and Form Layout
- Adding Different Fields and Sections to Forms
- Personalizing Forms
- Working with Form Templates
- Working with Views
- Related Lists Concepts
- Filters, Searching, and Sorting Features
- Context Menus and Their Usage
- Sys_ID and Breadcrumbs
- Personalizing and Customizing Lists
- Adding Filters to Favorites
- Configuring List Layout
- List Controls
- List Calculations
- Updating Multiple Records
- Shortcuts for Lists and Forms (.LIST, .FORM, .do, .DO, sys_user_list.do)
- UI Policies and UI Policy Actions
Tables Management and Application/Module management
- Introduction to Tables
- Types of Tables in ServiceNow – Base, Parent, Child, Extended, and Referenced Tables
- Creating and Deleting Custom Tables
- Default Fields in Custom Tables
- Understanding
u_andsys_Prefixes - Dictionary Entries
- Schema Map
- Configuring Labels and Choices
- Configuring Styles
- Working with Choice Lists
- Dictionary Overrides
- Reference Qualifiers
- Display Checkbox
- Creating Applications and Modules
- Assigning Roles to Applications and Modules
- Testing the Visibility of Applications and Modules
ITSM Modules / Service Level Management
- Overview of Incident Management
- Incident Management Process and Major Incident Management (MIM)
- Incident Lifecycle
- Creating Assignment Rules
- Overview of Problem Management
- Problem Management Process – Identify, Investigate, and Resolve
- Overview of Change Management
- Types of Changes
- Change Management Process – Raise, Plan, and Authorize Changes
- Overview of Knowledge Management
- Knowledge Management Roles
- Creating Knowledge Articles
- Using Knowledge Articles
- Introduction to Service Level Management (SLM)
- Creating Service Level Agreements (SLAs)
- Types of SLAs
- Working with SLA, OLA, and UC
- Importance of Retroactive Start and Pause
- Important Tables Used in the ITSM Module
Import Sets
- Introduction to Import Sets
- Data Import Process
- Creating Transform Maps
- Working with Coalesce
- Data Policies
Reporting / Dashboards / Visual task Board
- Introduction to Reports
- Creating New Reports
- Deleting Reports
- Adding Reports to Dashboards
- Report Sharing
- Scheduling Reports
- Introduction to Dashboards
- Creating New Dashboards
- Working with Visual Task Boards (VTB)
Email Notification
- Introduction to System Notifications
- Creating New Email Notifications
- Previewing Notifications
- Email Templates
- Configuring Email Notifications
- Notifications on Event Fired (with Development)
Service Catalog
- Introduction to Service Catalog
- Configuring Custom Catalogs
- Configuring Categories
- Creating Catalog Items
- Types of Variables
- Working with Variable Sets
- Record Producers
- Order Guides
- Working with Rule Base
- Adding Service Catalog to Service Portal
- Working with User Criteria
- Catalog UI Policies
- Catalog Client Scripts (with Development)
- Important Tables Used in the Service Catalog
Asset and CMDB / ITOM Introduction
- Overview of CMDB
- Classes in CMDB and CI Class Manager
- Different Ways to Populate CMDB
- Identification, Reconciliation, and Precedence Rules
- De-Duplication Tasks
- Managing the CMDB Dashboard
- Introduction to Discovery
- Introduction to Asset Management
Creating workflow
- Introduction to Workflow
- Workflow Core Activities
- Creating New Workflows
- Workflow Editor
- Active Contexts
- Workflow Properties
Flow Designer
- Overview of Flow Designer
- Flow Designer Components
- Building and Testing Flows
- Flow Execution
- Components and Building an Action
Introduction of Additional ServiceNow Resources
- Overview of ServiceNow University
- How to Use ServiceNow University and Earn Badges
- How to Earn Micro-Certifications
- Introduction to the HI Portal
- ServiceNow Documentation
ServiceNow Development
Update Set
- Introduction to Update Sets
- What Update Sets Capture and Do Not Capture
- Creating New Local Update Sets
- Working with Retrieved Update Sets
- Previewing and Committing Update Sets
- Migrating Update Sets
- Merging Update Sets
- Backing Out Changes from the Target Instance
- Parent-Child Update Sets
- Migration Using Instance Connections
Access Control List
- Concept of Privileged System Administrator (Security Admin)
- Creating Read, Write, and Create ACLs at the Table Level
- Creating Field-Level ACLs
Client Scripts
- Introduction to Client Scripts
- Purpose of Client Scripts and Where They Are Executed
- Types of Client Scripts
- Client Script – OnLoad
- Client Script – OnChange
- Client Script – OnCellEdit
- Client-Side Glide API
- GlideForm (g_form)
- GlideUser (g_user)
Server side Scripting
- Introduction to Server-Side Scripting
- GlideSystem (gs) Class Methods
- GlideRecord Class Methods
- GlideDateTime API
- Background Scripts
- Script Includes – Classless and Class-Based
- GlideAjax
- Scheduled Jobs
- Scratchpad
Business Rules
- Introduction to Business Rules
- Importance of Business Rules
- Working with Before and After Business Rules
- Working with Display and Query Business Rules
- Working with Asynchronous Business Rules
- Dot Walking
Ul Actions
- Introduction to UI Actions
- Creating New UI Actions
- Creating UI Actions in Different Locations
- Working with Client-Side UI Actions
Studio and Custom Application Development
- Custom Application Development Overview
- Studio and App Engine Studio
- Parts of Studio
- Working with Studio
Service Portal
- Branding the Existing Service Portal
- Introduction to Service Portal Fundamentals
- Service Portal and the Service Catalog
- Selecting and Working with Widgets
- Taxonomy, Topics, and Related Concepts
Phone (For Voice Call):
+91 8095688008
WhatsApp (For Call & Chat):
+91 8095688008
Our Talented ServiceNow Certified Trainers Profile
Our trainers at Upshot Technologies have over 10 years of industry experience. They’ve worked in the IT field and managed live ServiceNow projects. This gives students an advantage as they learn how companies use ServiceNow in a real-world situation.
Classes are small and designed so that every learner can understand concepts from a foundation level. Students can clarify doubts freely and receive one-on-one attention from trainers whenever necessary. Online as well as offline batches are available for students and working professionals. Many of our students refer to their batch trainers as mentors because they care about us succeeding.
Industry Recognized Certification From Upshot Technologies
After completing the course, students can receive a certificate from Upshot Technologies that’s recognized by MNCs. It helps your resume stand out, allows you to interview with potential employers and helps recruiters know you’ve received professional training.
5,000+
Students Trained
97%
Placement Success record
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ServiceNow Course for Freshers and Working Professionals in Bangalore
The ServiceNow course for freshers Bangalore helps beginners learn industry expectations, gain practical knowledge, and understand basic ServiceNow job roles. Students build confidence through practice and working on actual projects they can mention during interviews.
Working professionals take our ServiceNow Course in Bangalore to enhance their career. They look for opportunities to switch domains, take on more responsibilities, or earn higher salaries. Professionals use their newfound ServiceNow knowledge to grow with their current organizations or move elsewhere.
Both freshers and working professionals can learn ServiceNow with us. Students receive support from day 1, trainer guidance, and learn through practical examples. Instead of learning concepts that are never used, Upshot Technologies focuses on how professionals use ServiceNow at their workplace. This prepares our students for actual ServiceNow careers and helps them with long-term growth.
ServiceNow Training and Placement in Bangalore
Students enrolling for ServiceNow training and placement in Bangalore receive support even after graduating from the course. We understand that placing students in new roles can be difficult. That’s why we offer resume building services to highlight skillsets and project experience.
Our trainers and placement cells host mock interviews so learners can practice responding to common interview questions with confidence. Students also gain access to job openings through our hire network and referrals.
Many students choose Upshot Technologies because we focus on practical training with placement support. We want learners to feel confident when attending interviews and applying for jobs. This philosophy has allowed us to teach some of the best students who consider us the providers of best ServiceNow training in Bangalore.
ServiceNow Training in Bangalore Rajajinagar
Upshot Technologies offers ServiceNow training in Bangalore Rajajinagar from a location that’s well-connected by Metro and Road transport. Many of our students commute from Yeshwanthpur, Vijayanagar, Malleshwaram, Nagarbhavi and nearby areas. Weekday batches focus on students who want to learn regularly, while weekend batches allow working professionals to learn at their own pace. We welcome walk-ins for course counseling and demo classes. Find out why we are considered among the top ServiceNow institutes in Bangalore.
ServiceNow Training in Bangalore FAQ's
Here are some of the frequently asked questions about ServiceNow Training in Bangalore. You can know about the duration, fees, certification, eligibility criteria, batch Timings, placement assistance and career prospects. Know all your queries before embarking on your ServiceNow Learning Journey.
What is ServiceNow Training in Bangalore and who should join it?
ServiceNow training equips learners with necessary skills to use the ServiceNow platform that many organizations use to streamline their daily business activities. Freshers, Graduates, Career switchers, and working professionals can join the ServiceNow Course in Bangalore. The course curriculum starts from the basics so anyone can join even if they have no prior knowledge of ServiceNow.
How long will it take to complete the ServiceNow Course in Bangalore?
Depending on the batch you enroll in, most students complete the course in six to ten weeks. Through regular practice sessions, learners receive one-on-one trainer assistance and work on projects to better understand concepts.
What are the ServiceNow course fees in Bangalore?
Training fees for ServiceNow course in Bangalore vary according to the training program, batch type, and placement assistance. Upshot Technologies offers some of the best ServiceNow course fees in Bangalore with value for money. Students receive hands-on training sessions, trainer assistance, a certificate of completion, and help with job placement.
Does ServiceNow training and placement in Bangalore include interview support?
Yes. Placements cells and trainers help students build professional resumes, conduct mock interviews, offer interview tips, and refer students to job openings. These opportunities allow learners to be better prepared when heading into an interview.
Why should I choose ServiceNow Training Institute in Bangalore like Upshot Technologies?
Upshot Technologies is a ServiceNow Training Institute in Bangalore that offers learners experienced trainers, hands-on sessions, project exposure, flexible timings, and career assistance. Students receive individual attention from the day they join and learn how professionals use ServiceNow in their organizations.
Will I need prior coding experience before joining ServiceNow training?
No. Coding knowledge is not a requirement for this course. Trainers start with basic concepts and slowly introduce learners to hands-on activities.
Do you provide online classes in addition to classroom training?
Yes. Students have the option to learn through online or offline training. Both modes of learning provide learners access to trainers, practical sessions, project experience, and help throughout the learning process.
Which job roles can I apply for after completing the course?
Students can become ServiceNow Administrators, ServiceNow Developers, ServiceNow Consultants, Technical Support Professionals, and Application Support Executives. There are many career paths you can take after training. Opportunities are based on experience, project knowledge, and performance in interviews.
Is the certification useful for job applications?
Yes. The certificate you receive from Upshot Technologies showcases you’ve completed a ServiceNow training program and learned new skills. It allows your resume to stand out, increases chances of being shortlisted, and lets recruiters know you have professional training experience.
What timings are available for batches?
We offer weekdays and weekend batches to accommodate students’ needs. Most freshers enroll in weekday batches because they have the time to learn on weekdays. Working professionals take up weekend batches because they prefer to learn after work hours.
How do I know if I should join the best ServiceNow training in Bangalore?
Come for a demo session and speak to our trainers. This will allow you to know more about what’s taught, how students learn, project benefits, and placement support.
Can freshers start a career with ServiceNow training?
Yes. New graduates and freshers can start a career with ServiceNow training. Learners can take advantage of the training, projects, placement preparation, and job assistance to begin their professional career.
